Is Firefox also to blame for that? Or did the Roboform people put in a line of code in Roboform 6 so that it wouldn’t work with newer versions of Firefox? Could it be a bit of both? These antics also raise the question why doesn’t it work with FF4. I did get my money back and was able to re-install Roboform6 though I did lose a few AUD on the exchange rate. When I brought this to the company’s attention it was a case of tough luck that’s the way it’s designed. By that I mean even after I closed all my browsers it was still showing in Windows Task Manager (the latest updates apparently do not). The straw that broke the camel’s back for me was when I found out that Roboform 7 took up memory when it was not in use. I bought and installed v7 because I am an avid Firefox user. ![]() I find it a bit disconcerting that nobody has commented. Langa, I wish you would weigh in on this issue. Langa and Widows Secrets subscribers would you please weigh in on this? SO, BREACH OF A PROMISE AND DISCRIMINATION AGAINST FIREFOX USERS. Admittedly they said, the WEBSITE DID SAY THAT UPGRADES WOULD ALWAYS BE FREE but THE ACTUAL LICENSE I AGREED TO DID NOT MAKE THAT PROMISE.įINALLY, to add insult to injury, I was told that Roboform 6 would work on all updates of INTERNET EXPLORER but would no longer be compatible with Firefox 4 or above. What about the old promise? Well, they said Roboform 7 was a actually a new program, and moreover I had misunderstood the old promise. The only way for me to get Roboform working on Firefox 4 was to pay for the new version 7. In any case I did reload version 6 and it did not work! I called their customer support number and after holding for more than 1/2 hour, an employee came on and told me that version 6 would indeed not work on my browser because I was now using Firefox v.4 with which it was not compatible. I wrote in complaint and they wrote back that I could go back to version 6 with no problem, but couldn’t get the new upgrade for free, which clearly violated their first promise of lifetime upgrades. After a month a nag screen came up saying that I had to buy this new version if I wanted Roboform to work. That is, until last month, when they said that there was a new upgrade to version 7, making no mention of any fee. ![]() Their website promised free lifetime upgrades and Roboform lived up to that promise. In 2003, at the recommendation of Fred Langa, I purchased Roboform.
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